Financial Services

good customer service is solving problems

A Tale of Two Student Loan Services: Solve My Problem, Don’t Tell Me My Problem.

Well, it’s tax time again. Fun? Absolutely…but of course only if you’re getting money back. Which, thankfully, I am. Unfortunately there’s a roadblock as I haven’t yet gotten everything I need to do them. Let the phone calls begin – BC Student Loan Service Bureau (BCSL) and the National Student Loans Service Centre (NSL). THE …

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