Time flies, and my decade in the public service at the BC Ministry of Transportation and Infrastructure has certainly attested to that. Ten years of
Relationships matter the most in a crisis. Take the time to build them now, so you can rely on them later.
The customer experience and the employee experience are both emotional experiences.
Job titles indicate responsibility, not leadership. Leadership is a choice.
If you can't tell me your organization's vision statement right now, off the top of your head... it's not working.
Trust is lost in the gap between words spoken and actions taken. Mind the gap.
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From the Relationships at Work Blog...
Are you ready to be a better communicator? FYI: As a current or aspiring leader, your answer always needs to be YES. I had the