customer engagement

Building customer trust

5 Ways You can Build Customer Trust with Social Media

Are you taking the necessary approach to build customer trust?  “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”– Warren Buffett Trust is essential in any good and great relationship. The reason – it’s considered in every aspect of it, that …

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Coast Capital Savings: Bank Services Down, Customer Service Up

You need to upgrade your bank system. You can’t avoid it. You can’t do it in “phases” and you need to shut down your banking services for 2.5 days. Keeping people from their money…this can’t go well. And this is exactly the situation Coast Capital Savings find themselves in as they look to move to …

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