Benefits and Dangers of a Vision Statement
It’s vital to understand the importance of your vision statement. Do me a favour. I’d like you to take a moment and think about your organization’s vision statement. It doesn’t matter if you work for a business, non-profit, government, yourself…what ever it might be, picture your vision. Capture it in your mind. Got it? Now speak […]
Is Your Mission Statement Leading to Great Customer Service?
“Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.” – Jack Welch Every business has a mission. Sometimes it’s hidden or not well defined, and other times it’s bold as day or it’s the flag your employees wave and stand behind (that last one is […]