podcast

Internal podcasts recording through a microphone

How Internal Podcasts can Help Engage Your Employees

Internal podcasts are a great tool for communications and to engage your employees. It’s like having your very own company culture radio station. The popularity and adoption of podcasting continues to rise. According to Statistica, the number of those who have listened to podcasts over the age of 12, jumped 44% from 2018 to 2019. …

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Lack of customer care

CX Storytime Tale of The Couch with Abandonment Issues

When you’re excited to change your home, your life… for bigger and better, wouldn’t it be nice if businesses matched that excitement and their promises? Stay tuned for a tale of confusing timeframes, new chapters life and unintended lawn furniture. This is the Customer Experience Storytime tale of…. The Couch with Abandonment Issues And so …

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2015 conference

Podcast Movement: How to Add Humanity to Your Conference

When done right, conferences are living, breathing events that are as much about the people attending as those speaking. Though most follow a particular formula (workshops, keynotes, promo booths, schedules, etc.) a conference can be far more than “that thing on your calendar you have to go to in a few months”. I’ve previously written …

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