customer service fail

Social Nation Book: Keeping Customers Happy After You Have Their Money

I jump off and on the reading bandwagon more times than I care to admit. I’d like to read a lot more than I do and the one topic that seems to have really gotten me passionate again is learning about communications. Crisis, engagement, customer service, social media…it all really intrigues me and I’m always …

Social Nation Book: Keeping Customers Happy After You Have Their Money Read More »