Coast Capital Savings

customer service brochure

Coast Capital Savings: Bank Services Down, Customer Service Up

You need to upgrade your bank system. You can’t avoid it. You can’t do it in “phases” and you need to shut down your banking services for 2.5 days. Keeping people from their money…this can’t go well. And this is exactly the situation Coast Capital Savings find themselves in as they look to move to …

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good customer service is engagement

OK, You Have Me. Now What Are You Going to Do With Me?

Shopping during holiday season isn’t the most enjoyable way to spend your time. And that’s really what you’re spending the most of: your time.  Time finding parking. Time navigating the crowds. Time standing in line. Mind-numbing time. (I’m a big shopper, can you tell?) What I don’t understand is why more businesses don’t take advantage …

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