c-suite

Annette Franz speaks on people-first culture

Episode #13 – Building a People-First Culture at Work

In this episode of Relationships at Work, Russel chats with author and consultant Annette Franz, on the importance of focusing on the workplace and build a people-first culture in your organization. A few reasons Annette is awesome – Founder and CEO of CX Journey Inc, she’s on Forbes Coaches Council, and a long-standing member and …

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Stan Phelps on purpose driven companies

Episode #9 – The Importance of Purpose at Work

In episode nine of Relationships at Work, I chat with multi-author and keynote speaker Stan Phelps, on the ingredients of an organization with purpose at work, and its impact on the employee experience and workplace culture. A few reasons Stan is awesome – author or co-author of 10+ books in the “Goldfish Series” – Purple, …

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Clemens Rettich on decision making

Episode #8 – Having a Seat at the Table at Work

In episode eight of Relationships at Work, I chat with author and organizational performance consultant Clemens Rettich, on being more inclusive in stakeholder decision making so everyone and anyone can have a “seat at the table.” A few reasons Clemens is awesome – he’s the National Practice Lead in Organization Performance for Grant Thornton LLP, …

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executive buy-in

How to Inspire Executives to Prioritize Customers

How can you convince a C-suite executive to put their money where their proverbial mouth is and really, truly invest in customer-centricity? To actually show, and not just tell, everyone they listen and and improve their organization to help their customers. It is fairly common sense that for an organization to be healthy and have …

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