Business

communication communications

Stop Using Communications and Ignoring Communication

Better communications shouldn’t be the goal, but great communication always should be. If we want to have more meaningful connections with, and be further engaged in, your customers or employees, businesses need to stop focusing on communications. It’s communication (no S) that needs to be the target for leaders, managers, and staff. Without good communication …

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phone numbers for customer service

Number Direct UK: Getting the Customer Service Number You Need

Ever try to call a company’s customer service number only to find there isn’t any digits to dial? Or if you do find a number on the website, you’re lost in the proverbial “phone tree”, bouncing from one department to the next…or worse, staying on hold. And holding. And holding. Well Brenda Priddy and Thomas …

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