Built to Win

Annette Franz speaks on people-first culture

Episode #13 – Building a People-First Culture at Work

In this episode of Relationships at Work, Russel chats with author and consultant Annette Franz, on the importance of focusing on the workplace and build a people-first culture in your organization. A few reasons Annette is awesome – Founder and CEO of CX Journey Inc, she’s on Forbes Coaches Council, and a long-standing member and …

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Built to Win Book by Annette Franz author

Built to Win – What It Takes To Be a Customer-Centric Organization

Speaking and sharing my experience for as long as I have in the customer/experience relationship space, I’ve had the absolutely pleasure of making some friends along the way. People that will just pick up a phone or message back and forth to share some guidance, insight or an ear. One of those amazing people is …

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