Camera Chaos at XS Cargo: Guest Review from Kris Constable
Tourism: The Impact of Country Customer Service
Travel Agent Customer Service is Not Created Equal
Zap Thai: Humanity Trumps Customer Humiliation
SI Guys Service: Am I Wrong to be Mad?
Good Idea, Bad Message: Rundown of a How to Tipping Guide
Customer Service is Won and Lost by People, not Protocol
Sante Spa Victoria: Service with Less Stress
You Can Write Blogs that Big Business Will Notice
Bin 4 Burgers – Turning Customer Service Frown Upside Down
Sears: Did Their Customer Service Deliver?
The Apple Store: A Customer Service Tornado
Customer Service Jekyll & Hyde: The Sears Conundrum
LifeLabs on Customer Service Life Support
Why Moka House Isn’t Challenging Starbucks For Coffee Supremacy Anytime Soon
A Tale of Two Beds Or How Sears Failed Customer Service 101 – Guest Post from Katharine Holmes
A Tale of Two Student Loan Services: Solve My Problem, Don’t Tell Me My Problem.
Service from the Back Nine from Highland Pacific Golf Course
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Russel Lolacher

Russel Lolacher

Speaker on L.E.S. - Leadership, Engagement and Service for better relationships with colleagues and customers. Subscribe to my podcast: CX Storytime.

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