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employee engagement

leadership pixar

brand removal

customer contact week

Lack of customer care

CX Storytime Tale of The Time that Retail Forgot

CX Storytime Tale of The Time that Retail Forgot

Podcast
Russel   August 9, 2018  
CX Storytime Tale of The Anti-Social Socialite

CX Storytime Tale of The Anti-Social Socialite

Podcast
Russel   August 8, 2018  
CX Storytime Tale of Never Too Proud for Pinenuts

CX Storytime Tale of Never Too Proud for Pinenuts

Podcast
Russel   July 25, 2018  
CX Storytime Tale of When Shame Came to Town

CX Storytime Tale of When Shame Came to Town

Podcast
Russel   July 16, 2018  
CX Storytime Tale of The Bird and the Baggage

CX Storytime Tale of The Bird and the Baggage

Podcast
Russel   July 16, 2018  
CX Storytime Tale of The Woman Who Was Told Differently

CX Storytime Tale of The Woman Who Was Told Differently

Podcast
Russel   July 16, 2018  
How to Remove a Bad Customer Service Tattoo

How to Remove a Bad Customer Service Tattoo

CX Stories
Russel   May 1, 2018  
Your Customers Do Not Want to Make Friends with a Sociopath

Your Customers Do Not Want to Make Friends with a Sociopath

Service Experience
Russel   September 18, 2017  
Equifax Breach Response Not So Customer Friendly

Equifax Breach Response Not So Customer Friendly

CX Stories
Russel   September 10, 2017  
Why You Need to Treat Your Business Relationships Personally

Why You Need to Treat Your Business Relationships Personally

Service Experience
Russel   September 4, 2017   1 Reply
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Russel Lolacher

Russel Lolacher

Speaker on Doing More with L.E.S.: Leading People, Engaging Colleagues and Serving Customers to build trust and better relationships.
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© Russel Lolacher, 2019

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