Carpe Diem, Latin for "seize the day"

Customer Service Carpe Diem! – Look for Opportunities to Engage

“It’s not my job.” “They’re not in my section.” “I don’t know.” “They’re not going to buy anything.” – Ever hear one of these excuses from your staff or from a business you’re trying to work with? It should never be about what you can’t do, but rather what you can do. Customer Service Carpe …

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