What is Your One Word for Great Leadership?
If you had to boil down the essence of great leadership into one word, could you? Thesaurus.com has lots of synonyms for leadership: management, power, hierarchy, superiority… I can’t begin to tell you how none of these are good. Not a one. I think we can do better. I recently had some fun asking many people […]
Your One Word for Great Customer Service
I’m a curious boy. I like asking questions and I certainly use my social media as a vehicle for that. Recently, I thought it would be interesting to boil down what great interactions between a business and its customers is, all summed up and to the point. So I asked you to answer the question… […]