Somehow Russel crafted a program to reach out and adhere to our diverse range of service based experiences that we offer. The group was smiling, laughing, listening and most of all excited to sharpen their new skills within our recreation portion of our business. We are already trying to plan a mid-season tune up and refresher with Russel.
Russel provided an excellent workshop to our members on improving your business’ customer service through social media. We would definitely recommend him as presenter for other Chambers and organizations.
We organize Tweetstock in order to bring the best speakers available to our audience. We have been privileged to host some of the top social media influencers and speakers. I would add Russel to that list of unforgettable presenters and would not hesitate to have Russel speak again at future events.
Event producers live or die by the content of our events. Not only have we asked Russ to speak at multiple Social Media Camp events, but I also asked him to speak at the inaugural SOHO Victoria event. Russ is always among the highest rated speakers by delegates. If you are looking for a dynamic, professional speaker on the topic of customer service or anything related to it, look no further. Russ is your man!
[Russel] brings a warm, humorous and intelligent presence to the stage, that manages to connect authentically with the audience…He is a very talented and professional speaker and MC, that I would recommend to any event organizer.
Russel has a unique talent to entertainingly educate...he brought these talents to bear in an inspiring way for our large audience. His expertise in communications and digital marketing are first class. I wouldn't hesitate to recommend Russel as a speaker or facilitator on almost any topic, and certainly as a subject matter expert when it comes to the digital media landscape.
Why am I the right choice for your event?
I’ve been recognized by numerous international organizations for my work and understanding of modern customer service and communication, including as a “customer service thought leader,” by Microsoft and one of the “Top 15 NPS and Customer Service Thought Leaders to Follow in 2017” by CustomerGauge.
Words used to describe me for audiences: dynamic, unforgettable, humorous, engaging.
Words used to describe me for organizers: professional, on time, recommended.
I’d love be a part of your brand’s story, adding value and promotion to your next conference or industry event. Entertaining groups of any size with content and insight that will make them think and approach their work differently, I will customize my presentations to fit your audience.
It’s important to me that I provide presentations that resonate with your particular audience. All my talks are customized to your event, so they have a more personal connection. Here are some of my potential areas of focus:
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