Lisa Bloch Helps Us Mix Candour with Communications at Work

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In this episode of Relationships at Work, Russel chats with communications expert and candour advocate Lisa Bloch on intentionally bringing candour into workplace communications.

A few reasons why she is awesome — she is the senior director of population health communications at Mount Sinai Health System with more than 30 years of experience in the communications field.

Connect with, and learn more about, Lisa on Linkedin

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KEY TAKEAWAYS 

  • What is candour
  • When not to use candour
  • How to handle candour with executives
  • Facts vs stories in how they support candour
  • Who sets the tone for candour
  • Importance of direct, personal communication in being candid
  • Candour in employee interviews

“When you’re working on candour, it’s good to focus on the facts of the story and not all of your emotions around it.”

Lisa Bloch

FULL TRANSCRIPT OF INTERVIEW

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