Russel being interviewed

Behind the Scenes of Government Social Media Customer Care

In BC, I’m the public service director responsible for the government social media customer care for our ministry, but my dad still doesn’t understand what I do. “Yes, but what do you do? Aren’t you just tweaking on faceplant?” – actual quote from my dad. Thanks, Dad. To be fair, I regularly explain my role, …

Behind the Scenes of Government Social Media Customer Care Read More »