Home 2017-05-11T06:01:10+00:00

“Customer Service Thought Leader and Advocate.” – Microsoft

“One of the Top 15 NPS and Customer Service Thought Leaders to Follow in 2017.” – CustomerGauge

I will show you how communicating better and using social media can build those customer relationships you’ve always wanted. I am extremely passionate about helping businesses, public agencies and non-profits connect better with their audiences and rethink how they approach their communication and customer service.

We can do better. 

Let’s do better.


Who I’ve worked with…

Douglas Lake Ranch Customer Service Workshop